1. Introduction:

Your TICK ticket purchase or booking allows you access to our ticketing platform. We understand that circumstances change, and you may need to cancel your booking or ticket purchase. This cancellation policy outlines the process and conditions for cancellations and potential refunds.

  1. Cancellation Request:

You may cancel your ticket purchase or booking by sending an email to support@tickasia.com. Please include your username, the email address associated with your account, and a brief explanation of why you are cancelling. Requests should be sent at least 24 hours before the start of the next billing cycle to allow adequate time for processing.

  1. Cancellation Confirmation:

Upon receiving your cancellation request, we will email you a confirmation of your cancellation.

  1. Refunds:

Given the nature of digital services, we generally do not offer refunds for any partially used or unused period of your subscription. However, in exceptional circumstances, a refund may be considered on a case-by-case basis. Please refer to the TICK Refund Policy. 

  1. Changes to the Cancellation Policy:

We reserve the right to modify this cancellation policy at any time. Any changes to this policy will be posted on our website with an updated revision date.

  1. Contact:

If you have any questions about our cancellation policy, please reach out to us at support@tickasia.com.

Last Updated: June 14, 2023